The three-day weekend was coming up and my family had no plans. The week before, we made the last minute decision to check out Massachusetts newest indoor waterpark Great Wolf Lodge in Fitchburg, MA. I looked around online to find reviews, tips/tricks and packing lists specific to the Massachusetts Great Wolf Lodge – but I didn’t find much. I thought I would put our immediate thoughts down and our must have packing list.
Review & Tips:
Overall my family of five had a really enjoyable time. We had a lot of smiles, fun moments and laughter. It was easy to get to and with the tips we learned through our first stay we would definitely go back again sometime soon. We definitely did not get the best value for our room. We booked less than a week in advance over a holiday weekend. If you are looking for maximum value – go mid-week if you can, try to find deals online (they are running a 20% discount for 2 or more night stays), and book in advance. If you want to use the water park on the day you are checking out get the late check-out, which lets you stay until 2pm, allowing you to use the park for a half day and still shower/change in your room. You can only get it gauranteed when you are booking online, but may be able to add it during check-in. We did not buy any of the entertainment packages online. If you change your mind, you can buy them when you are there. We were not sure what kind of activities we would want to do – so didn’t think it was worth it. The water park, ropes course, bedtime story, character meetings, are all included with no additional charge.
You are able to check in online by midnight the day before your arrival. This will save time if you are checking in during the early to mid-afternoon when it is most busy. There still will be a line to get your wrist bands, and room assignment, but it should be shorter. We were not organized enough and forgot to check-in online. You are allowed to check-in starting at 1pm the day of your arrival and then you can begin to use the watermark. We arrived at 12:15 to try to figure out lunch and to see if we could check in early. From our experience, the front desk is not strict about 1pm. We had one family on line in front of us and were able to check in at 12:15 and begin using the water park. I would strongly recommend getting there well before 1. While we were checking in, staff members were making free balloon swords in the lobby – which happily kept my three boys balloon sword fighting until we were ready to hit the water park.
If you are interested in eating in the one sit-down restaurant for dinner or for the breakfast buffet now is the time to make a reservation. My kids love buffets so we got a reservation for 7:30am for the buffet. I would not do this again – the buffet was nothing great – review of the restaurant is below.
We put on our bathing suits at home, with warm clothes over them. I had our pool bag packed with goggles, cover-ups, robes and crocs. We left our other luggage in the car and were able to go enjoy the water park even though our room wasn’t ready until 4pm. You can rent a locker if you want to secure your belongings during this time when you do not have access to your room. The locker rental is $10. Every guest will get a wristband that you need to enter the water park. For adults the wristband has a chip in it that acts as your room key and will also have your credit card on it (amazing!). You can use this credit card to buy food, gifts and even coffee and dunkin donuts. This is great because it allows you to leave your wallet in your room and bring nothing to the water park.
We all enjoyed the water parks. There are two separate rooms – across a hallway. The first one we went to had three different larger water slides – 2 with tubes, 1 without. You need to be 48″ to ride alone or 42″ with an adult. An indoor and outdoor hot spring (my favorite!). A lazy river that you can go in with or without a tube. A little water ropes course. An area for water basketball and a huge climbing structure, with smaller slides for younger kids. The other room also had three water slides. These were more intense for older kids, with 2 of the 3 having a 48″ minimum height requirement. One of the water slides, you stand upright in a tube and the floor gives way under your feet! My 9 year old loved that one. A wave pool and a shallow pool area with little structures and two little slides. In each area there are some seats and some tables. Most of these seemed to be taken. I only needed 1 or 2 chairs to put our bag and towels on. In the first room they have a full bar and a fast-food snack area. Their policy is that you cannot bring coolers into the water park areas or your own food. I saw plenty of people bringing in snacks and sandwiches. The staff did not seem to notice or to care. I think if you are not obviously bringing in a big cooler but bringing some snacks, drinks or sandwiches in your pool bag you will be fine. They provide towels in both rooms. The used towels need to stay in the water park so a cover-up or robes for the kids is really useful when walking back to your room since the water park is heated to 84 degrees but the rest of the hotel isn’t. I felt like the water park areas were clean and the lifeguards were very attentive. There are free life vests in both rooms for kids to wear if they want to. This was very helpful for my 4 year old. While he can swim, it was nice to give him the extra support. The water is VERY chlorinated. They recommend taking breaks from the water or rinsing off in the bathroom showers if you have sensitive skin – I would also recommend against shaving your legs the day you’re going (I speak from personal experience!).
We spent two hours at the water park and then my kids were tired. I got our room assignment, got our luggage from the car and we went to our room. The layout was perfect for us. There was a front room with a full size bed and a pull-out couch. Every room has a mini-fridge and microwave. We had one bathroom and through the bathroom was another room with a queen size bed. All the furniture is “lodge” themed with wood log beds and bedside tables. You can get rooms with little bunk beds which follow the theme more – but none were available for our visit. Maybe next time?
Back in our room – our one toilet was clogged! We called the front desk and they had someone fixing it within 5 minutes. We had some questions as to how clean our room was. There were some towels hanging on the back of the bathroom door, a hair in the shower. When we found a drawer full of someone else’s clothes we decided it was time to say something. A manager came right over to take the clothes and he said he would be talking to someone about the situation immediately. Within 10 minutes we got a call from a manager who profusely apologized, asked if we wanted housekeeping to come and fix anything and offered to give us 50% off of our room. While we were not happy with our clogged toilet and that our room wasn’t perfectly clean – we couldn’t have been more pleased with the staff and how fast they fixed our problem.
Dinner and Breakfast Options
The line for the restaurant and even the pizza place in the arcade were long and we were not interested. We ordered from Uno’s and while my husband was bathing the kids I took a 9 minute drive to pick up pizza’s. Near this complex is a Boston Market, 5 Guys Burger and a frozen yogurt place. I picked up our food and our kids ate their deep dish pizza happily while watching a free science show in the lobby. All the adults around us were asking where we got the yummy food. This was one of our best decisions. When I got back – I saw one of the local pizza place delivery cars out front – so that is another option.
Our original plan was to go back to the water park after dinner so it would be less crowded. We were all water parked out at this point and we knew we had more time to enjoy the next day. We went into the arcade where the kids got yummy ice cream and purchased some video game tokens for the kids to play. After they each placed 3 games each – they were done for the night.
We got up early for our breakfast buffet – which in my opinion was not worth it! There was a fine omelet bar, cold cereal and some hot options – but nothing was great. The coffee was actually pretty terrible. Our waiter was very nice and attentive – but it was not worth our time, money or effort. I decided that I needed better coffee to deal with the rest of the day – and proceeded to wait on a 20+ minute line at the dunkin donuts in the hotel. Next time – I will get up early and head straight down to dunkin donuts for my coffee. I will either buy a bunch of donuts and juice for my family there for breakfast – or we could keep cold cereal and milk in our room for breakfast. I saw some smart guests with starbucks who drove a couple of minutes away for their coffee avoiding the crazy long line. I went back to the dunkin donuts around 1 to get a coffee for our drive home and there was no line then. In general, try to bring your food or take the few minute drive rather than wait at the hotel for mediocre food.
The other big attraction at the lodge is MagiQuest. It is “an interactive live-action, role playing game where players embark on quests and adventures in an enchanted fantasy world using real magic wands to solve the mysteries of the game.” You can’t miss the game as you will see kids young and old running around the hotel with wands. You walk pass the screens of the games as you go around the hotel. We had thought that with the water park we wouldn’t play the game this trip. With our newly discounted room we decided to give it a try. If you are going to play the game – you should start your first day there. When you purchase the game it is good for 4 consecutive days or for the length of your stay. You can start and stop as you like. It serves as a nice break from the other activities in the hotel. Depending on the other things you want to do during your stay you can look into the packages they offer. We decided to buy one wand for each of my three boys ($17-$23) you can also buy toppers for the wands for additional money – thankfully I convinced my kids that can be a treat for next time. Talking to a very nice worker in the MagicQuest store – right off the main lobby – we bought one game ($13.99) for my oldest son’s wand. The other two wands would still do some “magic” – turn the magic lamp in the store on and make the animals in the lobby wake up. My oldest son’s wand was the one that we would do the quests with and this turned out to be another good decision – in addition to only paying for one game, the younger ones never quite realized their wands weren’t controlling the game. Plus, if all three were controlling the game then we would have had to repeat each step three times for it to register on each wand. You receive a pretty extensive map that helps you on your journey. There are different 10 different quests you can do – kind of like a scavenger hunt – to collect certain powers that then you use on three different adventures. There are MagicQuest staff members walking around that can help you when you are confused. What kid wouldn’t love their own wand? My three boys all loved it! I just wished we had started the game on our first day – so we could have used it more. You get to keep your wands and on your next visit you can just buy the game to start again. Too bad our progress couldn’t have been saved!